Sony’s Bread and Butter? It’s Not Electronics

Money Man 3TOKYO — Sony is best known as a consumer electronics company, making PlayStation game consoles and televisions. And it loses money on almost every gadget it sells.

Sony has made money making Hollywood movies and selling music. That profitable part of the business is what Daniel S. Loeb, an American investor and manager of the hedge fund Third Point, wants Sony to spin off to raise cash to resuscitate its electronics business.

But as Mr. Loeb pressures Sony executives to do more to revive the company’s ailing electronics arm, some analysts are asking, Why bother?

For the rest of this article click HERE!

AMAZON STAFF MEETINGS: “NO POWERPOINT”

Conference Room“We have study hall at the beginning of our meetings.” says Jeff Bezos.

Staff meetings at Amazon begin with 30 minutes of silent reading.

Powerpoint is easy for presenter, hard for audience

“The traditional kind of corporate meeting starts with a presentation. Somebody gets up in front of the room and presents with a powerpoint presentation, some type of slide show.  In our view you get very little information, you get bullet points.  This is easy for the presenter, but difficult for the audience.  And so instead, all of our meetings are structured around a 6 page narrative memo.”

For the rest of this article click HERE!

Who knows your important passwords?

When it comes to disasters, people and businesses tend to think big, really big. Take for example Superstorm Sandy that hit the eastern US earlier in November. It can be pretty much guaranteed that a whole string of businesses will be preparing diligently for the next big storm. While this is important, smaller issues that happen at a higher frequency will be pushed to the side. One common issue revolves around passwords, and who manages them.

Search for Terry Childs online and you’ll find a number of articles about a former Network Administrator for the city of San Francisco who is currently in jail for supposedly doing his job. His job, as a network administrator, was to manage the city’s network. When he was asked by his boss for the passwords to critical parts of the network, he refused on the grounds that the request went against the established network policy.

Issues like this: One employee or vendor in control of vital passwords, can pose a big problem to companies, especially during times of disaster. Imagine if you work with an administrator who is based in New York, and they lost power during Sandy. What could you do if your network crashed, or you needed access to your system and someone else has all the passwords?

The most crucial factor is you shouldn’t trust one person or organization with passwords to vital systems. We don’t mean personal passwords to systems, we mean passwords to vital systems, like servers or Internet connections. If one person has the passwords, there’s just too much risk. If they are disgruntled, they have the power to do some serious damage, and if they are injured or are no longer alive, you’ll face untold amounts in lost profit, and fees in recovering passwords and information.

There are a number of things you can do to mitigate problems like these.

  • Keep a password list – It could be a good idea to keep a physical list of the more important passwords. This is an important document, so it’s a good idea to not leave this one lying around. If you have a safety deposit box or safe in the office you can put the list here.
  • Set passwords to the position, not the employee – Many companies will often give passwords to one person who will be in charge of these. When they advance, or if they switch roles, they will often take a password with them. Instead, look at organizing this a different way around: Assign a password to the position rather than an individual so that when they leave the person filling their role is given this password instead.
  • Assign a person to be in charge of passwords – This is a good idea, especially if you work with Managed Service Providers. A person of authority within your organization should be the main contact person, and they should have copies of all passwords given to outside companies.
  • Change passwords regularly – To avoid having employees steal things it’s a good idea to change your passwords on a regular basis. If an employee leaves a position and is in charge of an important password, you should take steps to change this scenario even if you trust the person.
  • Create the right policy – If you are going to share passwords, or have a limited number of people who know them, it’s a good idea to create a policy that clearly defines: what position has access to what; what happens when someone leaves; how to recover passwords; how many backups will be kept; how and when the password is to be shared. Basically you want to ensure you aren’t caught flat footed. With employees, confidentiality agreements that explicitly state what they can and can’t share and the consequences of breaching the policy should also be clearly defined and followed.
  • Pick who to trust – Important passwords shouldn’t be shared with everyone, and you should take steps to vet the trustworthiness of the person or company you will be giving passwords to. If you have an established sharing process, and a vendor you’re considering working with is pushing a policy that is different from yours, it may be a good idea to look for someone whose policies are closer to yours, or who can work around your policies.

If you are in the unfortunate position of not having the passwords to your system, it’s a good idea to get in touch with IT professionals like us, as we are often able to recover systems and passwords, or at the very least, reset them. After you recover your systems, it’s a good idea to test for vulnerabilities, especially if the last person in charge had a tendency to not share information. We can help with this and any other concerns with password management and recovery, so please contact us if you would like to learn more.

Published with permission from TechAdvisory.org. Source.

Report highlights DR in Asia

There are many reasons as to why you would spend time developing a Disaster Recovery Plan (DR) that fits your company. The biggest reason is because it will help during times of disaster, and could be the difference between your business failing or succeeding. Often when we develop such a plan, we only look at the immediate surroundings, which could make the strategy too narrow. When developing a plan of action, it might help to look outside your region and country to what other regions are doing in relation to DR.

A report published by the EMC corporation in the summer highlights the current state of Disaster Recovery in Asia. The report takes an in-depth look at IT spending and the views of IT decision makers on Disaster Recovery in the Asia Pacific Region – South East Asia, Australia, China, Japan, South Korea and India.

The findings of the report are interesting considering current socioeconomic and natural conditions in the region. Asia, to date, has been largely unaffected by the negative economic conditions in both Europe and North America. According to the Q2 2012 Asia Job Index report released by Robert Walters, the number of IT positions advertised in major regions has grown across all sub-regions in Asia.

The most impressive countries were: Japan which saw IT postings achieve a quarter-on-quarter growth of 8%, compared to a country-wide quarter-on-quarter average decrease of postings across all industries of -4.6%. Malaysia is the other IT star, seeing IT positions grow 24.2% quarter-on-quarter, compared to a nation wide average growth of postings across all industries of 13.4%. On comparison, the whole Business Services Industry, including IT, in the US, achieved a growth of approximately 11%.

These figures for Asia show that companies in the region are investing in IT services and positions. The EMC’s findings parallel this, noting that many companies are investing more on DR possibly due to the relatively high number of disasters, natural or otherwise, affecting the region in the past year. On average, companies invested 11% of their IT budget on DR plans. Companies in North America spend between 2% and 4% of their annual IT budget on DR plans. This is a big difference, but is it paying off?

Looking deeper into the survey it can be noted that in the past year, 47% of respondents saw some form of data loss. The average amount of data lost was 484GB. Malaysia and India were hardest hit with an average loss of 1,099GB and 713GB lost, respectively. The top three reasons for loss were reported as being due to: data corruption (58%), hardware failure (50%) and loss of power (35%).

Despite the larger spending, the information reveals that many companies in Asia may not be spending their DR budgets wisely. Almost half of companies have experienced negative effects from some kind of emergency they likely could have prepared for.

In this region, and in all regions, the amount of data available to, and stored by companies is growing exponentially. If this trend of inadequate spending continues, companies will stand to see loss of data compounded.

We highly recommend that you take this information into account when developing your DR plans, and ensure that your budgets are properly allocated. For help with adopting the right DR strategy please contact us, we may have an effective plan that meets your needs.

Published with permission from TechAdvisory.org. Source.

Data backup is good. Continuity’s better

Business continuity – the act of ensuring that business activities are available at all times, including during disasters – is a practice all businesses, regardless of their size, should be implementing in their organization. While many businesses backup their data and think that they’re protected, they will find that during times of disaster they aren’t.

Here are five things you should be doing, aside from backing up your data, to ensure you’re ready for anything.

  • Where to work. One of the first things you should consider is where you’re going to work if your office is inaccessible. Hotels, convention centers or other office buildings are viable locations. Whichever location you pick, you should pick at least two different places, as far apart as possible. You should also be sure to inform your staff and include maps of the routes to the locations you’ve chosen.
  • Replacement equipment. It’s incredibly important that you know exactly what equipment you use and how integral it is to operations. For mission critical equipment (equipment your company absolutely can’t work without) you need to have a plan in place as to how you can quickly replace lost equipment, the cost of it and replacement time. For less important equipment, you should have a couple of vendors in mind.
  • Communication systems. During adverse business conditions it’s vitally important that you and your employees are able to communicate both with one another and with your clients. You should look into a communication system that’s flexible, can be established wherever you are and allows you to keep your numbers. VoIP is a great system, telecommuting is another option as well.
  • Coordinate staff. You’re staff drive your business, without them, your business likely won’t be able to run. With the continuity plan you develop, it’s important that you have hard and soft copies of the plan that are accessible to all staff, and staff know their role in the plan. When your plan is enacted you need to contact your staff and ensure that there aren’t any problems.
  • Access to critical documents. If you have a good backup location, can set up equipment quickly and staff know their roles you may think your plan is perfect. You’re missing one key element: access to documents, employees won’t be able to work without them. It’s important to ensure that you can access your data backups, which means you should probably keep copies offsite and in the cloud if possible.

A continuity plan is important, hopefully you’ll never have to enact it. Nevertheless, you should plan for the worse. If you’re unsure of where to start, or feel your current plan is inadequate, please contact us.

Published with permission from TechAdvisory.org. Source.

Ensure your DR plan is ready to fly when needed

Disaster Recovery (DR), the act of ensuring that your systems and departments are ready for a disaster and that your IT systems can recover from it, is an important issue for all companies. While large companies with operations in more than one country can often bounce back quickly, small to medium businesses in the disaster area might have a tougher time, Ensuring a DR plan is reliable is necessary for small to medium sized businesses.

Here are four ways to ensure your DR plan is sufficient and company is disaster-ready.

Are your systems compliant?
Many DR systems are licensed, and it’s important to ensure that these licences are both up-to-date and supported by all necessary backup systems. If you’ve added or changed components like a server or software, but not upgraded the relevant licenses, chances are your systems won’t be covered when disaster strikes. If this is the case, when you go to retrieve the backup, you’ll just get a license error; your data can’t be retrieved.

Another issue with DR software is that it’s often not used, lying dormant for years. You should regularly check and ensure the software meets modern compliance standards, is up-to-date and licenses have not expired. You should also be aware of how the software you use integrates and interacts with the DR software. For example, an upgrade to a new email server, may not communicate well with your DR software.

What’s the status of your backup server?
As most DR plans usually involve a separate server from day-to-day servers, it’s important to ensure that they are functioning properly, usually by having the vendor test them. It’s also equally important to communicate with the vendors or manufacturers of the servers to ensure that the correct software/hardware licenses are in place and cover the function. If they aren’t, you could risk legal action or being fined.

Test regularly
Regular tests are an integral part of a properly functioning DR plan. You need to conduct tests on at least a yearly basis to ensure all systems involved in the DR plan function well. From these tests, observe any function that performed poorly, or not at all, and take steps to fix or replace it.

Work with a knowledgeable partner
DR plans and systems can be a complicated, almost messy aspect of business. While this may be, DR is crucial to the survival of a business after a disaster, and shouldn’t be treated lightly. To get it right liaise with DR experts to create and maintain a plan that meets your needs.

If you would like help with either implementing or improving your DR plan, please contact us, we may have a solution for you.

Published with permission from TechAdvisory.org. Source.

Internet not winning any speed records?

The Internet is the lifeblood of many, if not all companies. We rely on it to communicate, research and relax, and in the modern world, we hardly disconnect from it. As we increasingly rely on it, any disruption in service will normally cause employees to be less productive and your company to lose money. Any slowing down with your Internet can be just as bad, if not worse.

Have you noticed that from time to time the Internet is a lot slower than it should be? If so, this could be because something is hogging all the bandwidth, which is the rate at which data is transferred in and out of one connection. Here are six of the most common bandwidth hogs.

  1. YouTube. If you allow employees to watch YouTube or connect to other streaming services, and they are using it frequently, you’ll notice a significant decrease in overall Internet speed. Some companies have noted that 40 staff using YouTube will account for over half of the total bandwidth usage.
  2. FTP sites. Some companies run FTP sites that host essential files that employees can download. When more employees are downloading/uploading files to the FTP site there’s less bandwidth available for other operations, so the Internet will be slower.
  3. P2P. P2P covers a large number of aspects including video conferencing and sharing of files via programs such as BitTorrent. All P2P services use an incredibly large amount of bandwidth when in operation, slowing the Internet to a point where speeds from 10 years ago were faster.
  4. Online backup. Backing up essential files will capitalize bandwidth leaving very little for other operations. It’s a good idea to conduct backups after office hours to minimize interruptions.
  5. Encryption. In certain industries regulatory bodies require a certain level of encryption, or for companies to take certain steps to secure data. Any extra encryption or security features will slow sites down, however this usually cannot be avoided.
  6. Spam/Virus/Malware. As many scams aim at stealing information the main way this is done is by sending the information over an Internet connection, that is your Internet connection. If you have viruses or other security threats you can guarantee that your Internet will be slower.

If you notice your Internet is slowing down at certain times, it’s a good idea to check and see if any of these six bandwidth hogs are in action. You can:

  • conduct a virus scan to look for malware;
  • ensure your computers aren’t backing up and if they are schedule the backup for later;
  • turn off or block any and all sharing services, and schedule video conferencing for times when bandwidth isn’t needed by other functions; and,
  • limit the bandwidth assigned to YouTube and other streaming services.

Before you tinker with any network connections though, it’s best to contact an expert . We may not just be able to help, but potentially provide an even better solution for you, speeding up your connection and your business success.

Published with permission from TechAdvisory.org. Source.

BCP – an essential part of business

Most elevators/lifts in North America, Australia and the UK have a sign saying something along the lines of, “If there is a fire, don’t use the elevator/lift.” In Hong Kong, all elevators have signs that say, “When there is a fire, don’t use the lift.” The changing of one word, “if” to “when” presents a large difference of outlooks. In Hong Kong, people and businesses expect a disaster to happen. This is a viewpoint small business owners should adopt as well.

When a disaster strikes, 25% or more of small businesses affected will fail. Why do they fail? It’s not because of defects in the physical location, it’s mainly because they didn’t take the necessary steps to ensure that their business’s technology and related data is protected.

Because the modern business relies so heavily on technology, it’s essential that businesses have a business continuity plan (BCP) to minimize the loss of vital data, or in many cases, not lose any data at all. This is an important asset that will, one day, minimize losses felt due to any type of disaster. Small business owners know this, but many don’t know where to start. If you’re one of these owners, here are six tips on how you can prepare.

  1. Establish a backup regime. Data backup is one of the most important things you can do, be sure to regularly backup your corporate files, servers and user data files. A truly prepared company will have backups in a number of locations that can be easily accessed.
  2. Ensure solid communication platforms. One of the first things people do in a disaster is try to communicate with each other to ensure everything is ok. You can guarantee that some customers and employees will be calling to check in, so you need to have communication lines that work.
  3. Train employees. A BCP plan is useless if your employees don’t know their role in the implementation of the plan. It’s important that you train your employees on their roles, and that you communicate with them your expectations.
  4. Contingency plans. Like storing your data backups, you should set up contingency plans with the involved parties in your business. You should know where to go to do your banking, what your vendors’ or suppliers’ plans are and how they affect you, and most importantly: you should have a few locations where you can set up your business if the physical property is damaged.
  5. Review and practice all plans. Everything changes at one time or another, maybe an employee leaves or you adopt a new computer system. This makes it important to periodically practice your plans, review what worked and what didn’t, and update accordingly.
  6. Work with an expert. Planning for disaster is a tough thing to do well, considering all the elements to focus on and work with. To ensure a viable plan for your business, working with a recovery expert can help ensure that you get a plan that works for you while taking the stress off.

If you’re worried about your business’s disaster preparedness, please contact us. We can work with you to develop a solution, or provide you with the information and contacts to set you on the right path.

Published with permission from TechAdvisory.org. Source.

Minimize risk by backing up data

Business Continuity Planning (BCP) – a plan on how to keep your business operational during any adverse conditions – is an important process that every small business should implement. One of the major aspects of this is where you should backup your business’s data. Having a backup of your data is like an insurance plan for your company, with it, you’ll be able to keep operating during adverse conditions.

Here are the three main types of backup you can utilize in your company.

1. On-site backup. On-site storage is the practice of keeping a backup of your data in the same location that the original data is stored. If you have an external hard drive that you back your computer onto and it stays in the office, this is a form of on site storage. The main advantage to this is that if you need to restore a system, the data is right there and the backup can be started immediately. The main disadvantage is that if there’s a disaster, your backup data will most likely be gone.

2. Off-site backup. Off-site storage is similar to on-site storage, typically using the same form of hard drive to backup your data. The main difference is that drives are stored in a remote location, away from your business. The upside to this method is that if something happens at your physical location, your data is safe. The downside to this is that it takes time to travel to the storage location, retrieve the data, backup your system and take it back.

3. Online backup. Online backup utilizes the Internet to allow you to backup your data. The backups are kept on hosted servers (the cloud) and can be accessed through an application. The main pro of this method is that you can quickly and easily recover your data from any location, as long as you have access to the Internet. The downside is that if you have a lot of data, backups will use a lot of bandwidth, thus slowing your Internet speed down.

Regardless of the method, you should be backing up your business data at regular intervals. The best solution is to backup your data using all three methods. Use on-site for short term data storage (less than 1 week), off-site for monthly, and online as your main backup. That way, if one goes down, you have it covered. If you’d like to start backing up your data, or would like to know more about the different methods, please contact us.

Published with permission from TechAdvisory.org. Source.

Critical BCP elements not in your plan

Business Continuity Plans (BCP), plans on how to provide a stable service, or recover after adverse actions, have become top of mind with many managers. Businesses have adopted such plans, or are in the process of implementing one, but owners may have missed some crucial elements that could result in an ineffective plan.

Here are six key non-IT functions and processes that need to be in place to ensure your company is ready to effectively execute your BCP.

Easy to use plans
Many continuity plans have been developed mainly for the IT department, as such, they can be a little complicated to understand and follow if employees don’t have a technical background. You should aim to have a plan that’s easy to follow and can be understood by all employees.

Communicate plans
Remember that your plan encompasses all facets of your organization. It’s crucial that every employee knows their role and the relevant actions to take when the plan is executed. To do this, you need to ensure that all employees have access to a copy of the plan and any changes or updates are clearly communicated.

Test plans
Beyond communication, it’s important to conduct regular tests, with every quarter being sufficient. The tests should be as real as possible and span all departments within the organization. This will ensure that employees are aware of how they, and the systems, will react under duress. It’ll be beneficial to your business if the first time the employees execute the plan isn’t during an emergency.

Short term and long term plans
Your BCP should consist of both long term and short term elements that can be easily adapted to meet changing business environments and the emergence of new threats. You should aim for an even mix of short and long term solutions that cover as wide a variety of situations as possible.

Ensure buy-in from all levels
If you’re in the process of instituting a BCP you should ensure that the whole organization is onboard with the plan. If an employee is unsure about the validity of a part of the plan, take the time to find out why and ask for suggestions. An uninformed or uncooperative employee could be the difference between survival and failure in a disaster situation.

Update and Review
After every test, staff turnover and technological update, you should review the plans and make changes if necessary. Essentially, if anything in the company changes, review and update the plan. Remember: just because you have an effective plan this month, doesn’t mean it’ll be so in the future.

Continuity plans are only as strong as the weakest link. In an emergency, the last thing you want is an employee following the wrong process or be unsure of what they should be doing. If this happens, you could see an exponential growth in recovery time and costs. We’re ready to tell you more, so please contact us if you would like to talk continuity planning.

Published with permission from TechAdvisory.org. Source.

Website Security Test